| The Communication Skills certificate is a short, face-to-face course that provides students with the knowledge and skills they need to communicate effectively in a variety of settings. Students will learn about the different types of communication, the principles of effective communication, and how to apply these principles in their own lives. |
-
Module 1: Communication Fundamentals
- Understand the concept of communication.
- Learn about the different types of communication.
- Understand how to develop effective communication skills.
- Module 2: Verbal Communication
- Understand the importance of verbal communication.
- Learn how to communicate effectively using verbal communication.
- Understand how to use different techniques to improve verbal communication.
- Module 3: Nonverbal Communication
- Understand the importance of nonverbal communication.
- Learn how to communicate effectively using nonverbal communication.
- Understand how to use different techniques to improve nonverbal communication.
- Module 4: Written Communication
- Understand the importance of written communication.
- Learn how to communicate effectively using written communication.
- Understand how to use different techniques to improve written communication.
- Module 5: Interpersonal Communication
- Understand the importance of interpersonal communication.
- Learn how to communicate effectively in interpersonal settings.
- Understand how to use different techniques to improve interpersonal communication.
- Module 6: Public Speaking
- Understand the importance of public speaking.
- Learn how to prepare and deliver effective speeches.
- Understand how to use different techniques to improve public speaking skills.
- Module 7: Conflict Resolution
- Understand the concept of conflict resolution.
- Learn how to resolve conflicts effectively in personal and professional contexts.
- Understand how to use different techniques to resolve conflicts.
- Module 8: Diversity Communication
- Understand the importance of diversity in communication.
- Learn how to communicate effectively with people from diverse backgrounds.
- Understand how to use different techniques to improve diversity communication skills.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 50 GLH |