| The Interpersonal Skills certificate is a short, face-to-face course that provides students with the knowledge and skills they need to effectively communicate, work in teams, solve problems, resolve conflicts, delegate tasks, lead others, and be aware of workplace diversity. This certificate is a great way for anyone to improve their interpersonal skills, regardless of their career path. Students who complete this certificate will be well-equipped to succeed in the workplace and in their personal lives. |
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Module 1: Communication
- Understand the importance of effective communication in personal and professional contexts.
- Learn how to communicate effectively with different types of people.
- Understand how to use different communication techniques to improve communication skills.
- Module 2: Teamwork
- Understand the importance of teamwork in personal and professional contexts.
- Learn how to work effectively in a team.
- Understand how to use different techniques to improve teamwork skills.
- Module 3: Problem Solving
- Understand the concept of problem-solving.
- Learn how to solve problems effectively in personal and professional contexts.
- Understand how to use different techniques to solve problems.
- Module 4: Conflict Resolution
- Understand the concept of conflict resolution.
- Learn how to resolve conflicts effectively in personal and professional contexts.
- Understand how to use different techniques to resolve conflicts.
- Module 5: Delegation
- Understand the concept of delegation.
- Learn how to delegate tasks effectively in personal and professional contexts.
- Understand how to use different techniques to improve delegation skills.
- Module 6: Leadership
- Understand the concept of leadership.
- Learn about different leadership styles and their applications.
- Understand how to develop leadership skills.
- Module 7: Emotional Intelligence
- Understand the concept of emotional intelligence.
- Learn about different emotional intelligence skills and their applications.
- Understand how to use different techniques to improve emotional intelligence skills.
- Module 8: Workplace Diversity
- Understand the importance of diversity in personal and professional contexts.
- Learn how to communicate effectively with people from diverse backgrounds.
- Understand how to use different techniques to improve diversity communication skills.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 25 GLH |