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Brightwood

Qualification Details

Level 2 Cultural Competence

Program Overview

The Cultural Competence certificate is a short, face-to-face course that provides students with the knowledge and skills they need to work effectively in a diverse environment. Students will learn about the different cultures that exist in the world, how to communicate effectively across cultures, and how to provide culturally sensitive care.
    Module 1: Introduction to Cultural Competence
  • Understand the concept of cultural competence.
  • Learn about the importance of cultural competence in personal and professional contexts.
  • Understand how to develop cultural competence skills.
    Module 2: Understanding Cultural Differences
  • Understand different cultural differences and their applications.
  • Learn how to identify different cultural differences.
  • Understand how to use different techniques to improve cultural competence skills.
    Module 3: Communicating Across Cultures
  • Understand the importance of effective communication across cultures.
  • Learn how to communicate effectively with people from diverse backgrounds.
  • Understand how to use different communication techniques to improve communication skills.
    Module 4: Working in a Diverse Workplace
  • Understand the importance of working in a diverse workplace.
  • Learn how to work effectively with colleagues from diverse backgrounds.
  • Understand how to use different techniques to improve workplace diversity skills.
    Module 5: Providing Culturally Sensitive Care
  • Understand the importance of culturally sensitive care in personal and professional contexts.
  • Learn how to provide culturally sensitive care effectively.
  • Understand how to use different techniques to improve culturally sensitive care skills.
  • High school or equivalent
  • Strong communication and interpersonal skills
  • Interest in the course topic
  • Good level of English
100 GLH