| The Business Etiquette certificate is a short, face-to-face course that provides students with the knowledge and skills they need to succeed in the workplace. Students will learn about the different aspects of business etiquette, such as professional communication, dining etiquette, business meetings and events, workplace relationships, dress and appearance, technology etiquette, intercultural etiquette, and professionalism and ethics. |
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Module 1: Professional Communication
- Understand the importance of professional communication in personal and professional contexts.
- Learn how to communicate effectively in different settings.
- Understand how to use different communication techniques to improve communication skills.
- Module 2: Dining Etiquette
- Understand the importance of dining etiquette in personal and professional contexts.
- Learn how to behave appropriately during business meals.
- Understand how to use different techniques to improve dining etiquette skills.
- Module 3: Business Meetings and Events
- Understand the importance of business meetings and events in personal and professional contexts.
- Learn how to behave appropriately during business meetings and events.
- Understand how to use different techniques to improve meeting and event etiquette skills.
- Module 4: Workplace Relationships
- Understand the importance of workplace relationships in personal and professional contexts.
- Learn how to build strong relationships with colleagues and superiors.
- Understand how to use different techniques to improve relationship-building skills.
- Module 5: Dress and Appearance
- Understand the importance of dress and appearance in personal and professional contexts.
- Learn how to dress appropriately for different settings.
- Understand how to use different techniques to improve dress and appearance.
- Module 6: Technology Etiquette
- Understand the importance of technology etiquette in personal and professional contexts.
- Learn how to use technology effectively in different settings.
- Understand how to use different techniques to improve technology etiquette skills.
- Module 7: Intercultural Etiquette
- Understand the importance of intercultural etiquette in personal and professional contexts.
- Learn how to communicate effectively with people from diverse backgrounds.
- Understand how to use different techniques to improve intercultural communication skills.
- Module 8: Professionalism and Ethics
- Understand the importance of professionalism and ethics in personal and professional contexts.
- Learn about different ethical issues that can arise in personal and professional contexts.
- Understand how to maintain ethical standards in personal and professional contexts.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 25 GLH |