| This course would provide students with the essential skills and knowledge they need to manage crowds safely and effectively. Students would learn about the different types of crowds, crowd dynamics, crowd psychology, crowd safety and security, crowd planning and risk assessment, crowd communication and control, and crowd emergencies. |
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Module 1: Introduction to Crowd Management.
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- Define crowd management and explain its importance.
- Identify the different types of crowds.
- Describe the different roles and responsibilities of crowd managers.
- Discuss the key challenges and opportunities facing crowd managers today.
- Module 2: Crowd Dynamics.
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- Understand the different factors that influence crowd behavior.
- Learn about the different types of crowd movement.
- Be able to identify and assess crowd risks.
- Develop strategies to mitigate crowd risks.
- Module 3: Crowd Psychology.
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- Understand the different psychological factors that influence crowd behavior.
- Learn how to predict and manage crowd behavior.
- Be able to identify and manage crowd emotions.
- Develop strategies to prevent crowd panic.
- Module 4: Crowd Safety and Security.
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- Understand the different safety and security considerations for crowd management.
- Learn how to develop and implement a crowd safety and security plan.
- Be able to identify and respond to crowd safety and security incidents.
- Develop strategies to mitigate crowd safety and security risks.
- Module 5: Crowd Planning and Risk Assessment.
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- Understand the different aspects of crowd planning.
- Learn how to develop a crowd management plan.
- Be able to conduct a crowd risk assessment.
- Develop strategies to mitigate crowd risks.
- Module 6: Crowd Communication and Control.
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- Understand the importance of communication in crowd management.
- Learn how to communicate effectively with crowds.
- Be able to use different crowd control techniques.
- Develop strategies to manage crowds safely and effectively.
- Module 7: Crowd Emergencies.
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- Understand the different types of crowd emergencies.
- Learn how to develop and implement a crowd emergency plan.
- Be able to respond to crowd emergencies effectively.
- Develop strategies to mitigate the impact of crowd emergencies
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 50 GLH |