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Brightwood

Qualification Details

Level 1 Empathy

Program Overview

The Empathy certificate is a short, face-to-face course that provides students with the knowledge and skills they need to be more empathetic. Students will learn about the importance of empathy, the components of empathy, and how to develop empathy.
    Module 1: Introduction to Empathy
  • Define empathy and sympathy.
  • Explain the importance of empathy in personal and professional settings.
  • Identify the different types of empathy.
    Module 2: The Importance of Empathy
  • Demonstrate an understanding of the importance of empathy.
  • Identify the benefits of empathy in personal and professional settings.
  • Explain how to develop empathy.
    Module 3: The Components of Empathy
  • Demonstrate an understanding of the components of empathy.
  • Identify the different components of empathy.
  • Explain how to use each component effectively.
    Module 4: Developing Empathy
  • Demonstrate an understanding of how to develop empathy.
  • Identify the different techniques for developing empathy.
  • Explain how to use each technique effectively.
    Module 5: Using Empathy in Communication
  • Demonstrate an understanding of how to use empathy in communication.
  • Identify the different ways to use empathy in communication.
  • Explain how to use empathy effectively in communication.
  • High school or equivalent
  • Strong communication and interpersonal skills
  • Interest in the course topic
  • Good level of English
25 GLH