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Brightwood

Qualification Details

Level 1 Essential Outlook Skills

Program Overview

Essential Outlook Skills covers the basics of using Outlook, such as creating and managing emails, managing contacts, and managing calendars.
    Module 1: Introduction to Outlook
  • Define Outlook and its importance.
  • Identify the different components of the Outlook interface.
  • Explain how to create and manage an email account.
    Module 2: Creating and Managing Emails
  • Demonstrate an understanding of how to create and manage emails.
  • Identify the different tools for creating and managing emails.
  • Explain how to use each tool effectively.
    Module 3: Managing Contacts
  • Demonstrate an understanding of how to manage contacts.
  • Identify the different tools for managing contacts.
  • Explain how to use each tool effectively.
    Module 4: Managing Calendars
  • Demonstrate an understanding of how to manage calendars.
  • Identify the different tools for managing calendars.
  • Explain how to use each tool effectively.
    Module 5: Using Tasks and Notes
  • Demonstrate an understanding of how to use tasks and notes.
  • Identify the different tools for using tasks and notes.
  • Explain how to use each tool effectively.
  • High school or equivalent
  • Strong communication and interpersonal skills
  • Interest in the course topic
  • Good level of English
100 GLH