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Qualification Details

Level 1 Introduction to Facilities Management

Program Overview

The Introduction to Facilities Management certificate is a short, face-to-face course that provides students with the basic knowledge and skills they need to work in a facilities management role. Students will learn about the different aspects of facilities management, including facility planning, maintenance, and operations, sustainability, and leadership.
    Module 1: Introduction to Facilities Management
  • Define facilities management and explain its role in organizations.
  • Identify the different types of facilities and the unique challenges and requirements of each.
  • Understand the different functions of facilities management, such as planning, maintenance, operations, and sustainability.
  • Describe the importance of facilities management in supporting organizational goals.
    Module 2: Facility Planning and Management
  • Identify the different steps involved in facility planning, from needs assessment to implementation.
  • Apply facility planning principles to real-world scenarios.
  • Develop and manage facility budgets.
  • Track and measure facility performance.
    Module 3: Facility Maintenance and Operations
  • Understand the different types of facility maintenance and how to implement them effectively.
  • Identify and manage facility risks.
  • Develop and implement facility maintenance and operations procedures.
  • Oversee the work of facility maintenance and operations staff.
    Module 4: Facility Sustainability
  • Define sustainability and explain its importance in facilities management.
  • Identify and implement sustainable practices in facility planning, maintenance, and operations.
  • Reduce the environmental impact of facilities.
  • Improve the energy efficiency of facilities.
    Module 5: Facilities Management Leadership and Management
  • Apply leadership and management principles to facilities management.
  • Develop and motivate facilities management staff.
  • Build and maintain relationships with stakeholders.
  • Manage change in the facilities management environment.
  • High school or equivalent
  • Strong communication and interpersonal skills
  • Interest in the course topic
  • Good level of English
50 GLH