| This course would provide students with a broad overview of the hospitality facility management profession, including the different roles and responsibilities of a facility manager, the different types of hospitality facilities, and the key challenges and opportunities facing facility managers today. Students would learn about the different aspects of hospitality facility operations, maintenance, safety and security, sustainability, and leadership and supervision. |
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Module 1: Introduction to Hospitality Facility Management.
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- Define hospitality facility management and explain its importance.
- Identify the different roles and responsibilities of a facility manager.
- Describe the different types of hospitality facilities.
- Discuss the key challenges and opportunities facing facility managers today.
- Module 2: Hospitality Facility Operations.
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- Explain the different aspects of hospitality facility operations, such as:.
- Budgeting and finance.
- Human resources.
- Building maintenance and engineering.
- Energy management.
- Sustainability initiatives.
- Be able to manage hospitality facility operations efficiently and effectively.
- Module 3: Hospitality Facility Maintenance.
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- Explain the different aspects of hospitality facility maintenance, such as:.
- Preventive maintenance.
- Corrective maintenance.
- Asset management.
- Work order management.
- Be able to develop and implement a comprehensive hospitality facility maintenance plan.
- Module 4: Hospitality Facility Safety and Security.
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- Understand the importance of safety and security in hospitality facilities.
- Learn about the various safety and security procedures and protocols.
- Be able to develop and implement a comprehensive hospitality facility safety and security plan.
- Be able to handle safety and security incidents in a professional manner.
- Module 5: Hospitality Facility Sustainability.
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- Define sustainability and explain its importance in the hospitality industry.
- Identify the different aspects of hospitality facility sustainability, such as:.
- Energy efficiency.
- Water conservation.
- Waste management.
- Sustainable procurement.
- Be able to develop and implement a comprehensive hospitality facility sustainability plan.
- Module 6: Hospitality Facility Management Leadership and Supervision.
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- Understand the principles of effective leadership and supervision.
- Be able to motivate and inspire employees.
- Be able to manage conflict and resolve disputes effectively.
- Be able to create a positive and productive work environment
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 100 GLH |