| The IT User Fundamentals certificate is a short, face-to-face course that provides students with the knowledge and skills they need to use computers and IT in the workplace. Students will learn about the basics of IT, including computer hardware and software, networking, and the internet. They will also learn about productivity software, such as word processing, spreadsheets, and presentation software. |
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Module 1: Introduction to IT
- Understand the concept of information technology (IT).
- Learn about the different types of IT systems.
- Understand how to use different IT systems effectively.
- Module 2: Computer Hardware and Software
- Understand the different components of a computer system.
- Learn how to use computer hardware and software effectively.
- Understand how to troubleshoot common computer problems.
- Module 3: Networking and the Internet
- Understand the concept of networking and the internet.
- Learn how to use networking and internet technologies effectively.
- Understand how to troubleshoot common networking and internet problems.
- Module 4: Productivity Software
- Understand the importance of productivity software in personal and professional contexts.
- Learn how to use productivity software effectively.
- Understand how to use different techniques to improve productivity software skills.
- Module 5: Security and Privacy
- Understand the importance of security and privacy in personal and professional contexts.
- Learn how to protect personal and professional information.
- Understand how to use different techniques to improve security and privacy skills.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 100 GLH |