| The Negotiation Skills certificate is a short, face-to-face course that provides students with the knowledge and skills they need to negotiate effectively in a variety of situations. Students will learn about the different strategies and tactics that can be used in negotiation, as well as the importance of communication and ethics in the negotiation process. |
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Module 1: Introduction to Negotiation
- Understand the concept of negotiation.
- Learn about the importance of negotiation in personal and professional contexts.
- Understand how to develop negotiation skills.
- Module 2: Negotiation Strategies
- Understand different negotiation strategies and their applications.
- Learn how to identify different negotiation strategies.
- Understand how to use different negotiation strategies in personal and professional contexts.
- Module 3: Negotiation Tactics
- Understand the importance of negotiation tactics.
- Learn how to use different negotiation tactics effectively.
- Understand how to use different techniques to improve negotiation tactics.
- Module 4: Negotiation Communication
- Understand the importance of effective communication in negotiation.
- Learn how to communicate effectively during negotiations.
- Understand how to handle conflicts and misunderstandings during negotiations.
- Module 5: Negotiation Ethics
- Understand the importance of ethics in negotiation.
- Learn about different ethical issues that can arise during negotiations.
- Understand how to maintain ethical standards during negotiations.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 50 GLH |