| This level would provide students with a basic understanding of risk management in the hospitality industry. Students would learn about the different types of risks that can impact a hospitality business, such as financial risks, operational risks, and reputational risks. They would also learn about different risk mitigation strategies, such as insurance, training, and contingency planning. |
-
Module 1: Introduction to Risk Management
- Understand the concept of risk management.
- Identify the different types of risks that can affect a hospitality business.
- Explain the importance of risk management in the hospitality industry.
- Module 2: Risk Identification and Assessment
- Identify the different methods for identifying risks.
- Assess the likelihood and impact of risks.
- Develop a risk register to track risks.
- Module 3: Risk Mitigation and Control
- Develop strategies for mitigating and controlling risks.
- Implement risk mitigation and control measures.
- Monitor and evaluate the effectiveness of risk mitigation and control measures.
- Module 4: Emergency Preparedness and Response
- Understand the different types of emergencies that can occur in the hospitality industry.
- Develop an emergency plan to respond to emergencies.
- Train employees on the emergency plan.
- Module 5: Security Operations
- Understand the different aspects of security operations in the hospitality industry.
- Develop and implement security policies and procedures.
- Monitor and evaluate the effectiveness of security operations.
- Module 6: Legal and Regulatory Compliance
- Understand the different laws and regulations that apply to the hospitality industry.
- Comply with laws and regulations to avoid legal consequences.
- Manage legal and regulatory risk in the hospitality industry.
- Module 7: Business Continuity Planning
- Understand the importance of business continuity planning.
- Develop a business continuity plan to ensure that the hospitality business can continue to operate in the event of an emergency.
- Test and update the business continuity plan on a regular basis.
- Module 8: Financial Risk Management
- Understand the different types of financial risks that can affect a hospitality business.
- Develop strategies for managing financial risk.
- Implement financial risk management measures.
- Monitor and evaluate the effectiveness of financial risk management measures.
- Module 9: Cybersecurity
- Understand the different types of cybersecurity threats that can affect a hospitality business.
- Develop strategies for protecting against cybersecurity threats.
- Implement cybersecurity measures.
- Monitor and evaluate the effectiveness of cybersecurity measures.
- Module 10: Sustainability Risk Management
- Understand the different types of sustainability risks that can affect a hospitality business.
- Develop strategies for managing sustainability risk.
- Implement sustainability risk management measures.
- Monitor and evaluate the effectiveness of sustainability risk management measures.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 150 GLH |