| This level would provide students with a comprehensive understanding of the different concepts, processes, and procedures that are used in restaurant leadership and team management. Students would learn about the different leadership styles and theories, the importance of communication and motivation, the skills needed to make decisions and solve problems, the importance of teamwork and collaboration, and the different team building concepts and strategies. Students would also learn about the different employee motivation techniques, how to create a positive work environment, how to handle difficult employees, and how to promote teamwork and collaboration in a restaurant setting. |
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Module 1: Introduction to Restaurant Leadership and Team Management
- Understand the importance of leadership and team management in the restaurant industry.
- Identify the different leadership styles and theories.
- Learn about the different roles and responsibilities of leaders and team members.
- Develop skills in communication and motivation.
- Module 2: Leadership Styles and Theories
- Understand the different leadership styles.
- Learn about the different leadership theories.
- Develop skills in selecting the right leadership style for different situations.
- Module 3: Communication and Motivation Skills
- Understand the importance of communication and motivation in the workplace.
- Learn how to communicate effectively with staff and customers.
- Develop skills in motivating and inspiring staff.
- Module 4: Decision-Making and Problem-Solving Skills
- Understand the importance of decision-making and problem-solving in the restaurant industry.
- Learn how to make decisions effectively.
- Develop skills in solving problems.
- Module 5: Team Building Concepts and Strategies
- Understand the importance of teamwork and collaboration in the restaurant industry.
- Learn about the different team building concepts and strategies.
- Develop skills in building and leading teams.
- Module 6: Employee Motivation Techniques
- Understand the different employee motivation techniques.
- Learn how to motivate and engage staff.
- Develop skills in creating a motivating work environment.
- Module 7: Creating a Positive Work Environment
- Understand the importance of creating a positive work environment in the restaurant industry.
- Learn how to create a positive work environment.
- Develop skills in managing conflict.
- Module 8: Handling Difficult Employees
- Understand the different types of difficult employees.
- Learn how to handle difficult employees effectively.
- Develop skills in conflict resolution.
- Module 9: Teamwork and Collaboration in a Restaurant Setting
- Understand the importance of teamwork and collaboration in a restaurant setting.
- Learn how to promote teamwork and collaboration.
- Develop skills in working effectively with others.
- High school or equivalent
- Strong communication and interpersonal skills
- Interest in the course topic
- Good level of English
| 100 GLH |